To meet these challenges, we harnessed advanced technologies and a strategic approach to develop two distinct yet complementary chatbots using cutting-edge tools and frameworks. The first, a knowledge-based chatbot, utilized Langchain, NLP, Database Crawling, and GPT to provide accurate and up-to-date information on government services, ensuring effective query responses and generating human-like interactions to enhance user satisfaction. The second, a data registration chatbot, employed Python for backend processing and was equipped to handle various file formats, allowing users to upload information in PDFs, DOCs, CSVs, and more. This chatbot used RAG (Retrieval-Augmented Generation) to enhance its information retrieval and data processing capabilities, ensuring accurate parsing and registration of the uploaded data into the client’s dataset. This integrated solution streamlined information retrieval, data entry processes, and significantly improved user interaction on the client’s website.